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EMR Performance Suite Courses


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Discovery Audit: Measure & Adjust

Create action plan for triaged issues, adopt client’s change control process, coordinate or take action, validate and compare Discovery Audit reports.

Discovery Audit: Section 5 - Where to Begin for Application Analysts

Learn how to use Section 5 of the Discovery Audit to troubleshoot application issues.

Introduction to Softek Panther

Continual change introduced into the system increases the risk of instability.

Understanding Millennium Message Logs

Why message logs are important, how they’re created, where to find them, what they contain and how they behave.

Understanding IBM MQ

IBM WebSphere MQ, which is often referred to simply as "MQ" by users, is IBM's Message Oriented Middleware offering. This course covers the architecture of IBM MQ.

Message Logs Control

The Message Logs control is used to view Message Logs written to by each server.

Configure Desktops

Desktops allow you to have multiple controls displayed in the application workspace.

Queues Control

The Queues control is used to manage and monitor the message queues used by the Cerner Millennium system.

Intelligence

Alerts, sensor setup, notifications, proactive response vs. reactive response and certification summary.

Panther Mobile Apps

How to use the three Panther mobile apps - Cycler, Events, and reQueuer.

Triage

Day One goals and objectives, understanding the Panther Management Reports, understanding the Discovery Audit structure and how to triage a Millennium© system with a Discovery Audit.

Create Custom Filters in Panther Controls

Learn to create custom filters in Panther controls.

Create Custom Views in Panther Controls

Learn to create custom views in Panther so you can see only the information that is important to you.

Topology Management

Learn to manage the Cerner Millennium® domains that exist within Panther by adding and repairing domains.

Cycle Groups Control

The Cycle Groups control allows you to define cycling settings for multiple servers at one time to be used whenever that group of servers needs to be cycled.

Notification History Control

The Notification History control shows all notifications sent by Panther.

Cycle Schedules Control

The Cycle Schedules control gives users access to Automated Cycle Schedules. From this page, a user can create, remove, modify, copy, or enable/disable cycle schedules.

Tablespace Projection Control

The Tablespace Projection control allows you to see data previously collected by Panther regarding the amount of space used by and allocated to Oracle® tablespaces.

Current Events Control

The Current Events control provides a view of ongoing events Panther has detected within a domain.

Interfaces Control

The Interfaces control is used to monitor the interface processes that run on the back end. Interfaces are domain specific in Panther.

Favorite Logs Control

The Favorite Logs control is a part of Message Logs. It exists to provide a node-independent view of Message Logs and a quick way to access commonly reviewed logs together.

HL7 Loader Control

The HL7 Loader control provides access to read HL7 messages.

ESI Logs Control

The ESI Logs control is used to view External Service Inbound (ESI) log entries in the database.

Panther Management

Learn to manage suspensions of domains, nodes, notifications, and proactive actions.

iBus Logs Control

The iBus Logs control gives users access to view log files stored on iBus servers defined in Foreign System Setup for the domain.

Oracle Query Control

The Oracle Query control gives users access to issue queries against the Oracle® instance defined in Foreign System Setup for the domain.

Configurations Control

The Configurations control is used to manage the configurations of server processes that run on the application nodes.

Servers Control

The Servers control is used to manage the server processes that run on the back end.

Services Control

The Services control shows a list of all currently registered services. This view provides information such as current connections and messages.

Foreign System Setup

The Oracle® Connection Setup allows you to configure the connection string used by Panther to access the Oracle® database on a per-domain basis. Node Connection Setup allows you to configure the credentials used to connect to a domain's nodes in order to access their RTMS timer data.

Audit Logs Control

The Audit Log shows an electronic audit trail of user interactions with the system. All interactions with IBM WebSphere® MQ, Millennium Server Control, Panther Management, and Open Engine are audited. Any login attempts are recorded and Panther User Management privilege changes.

Action History Control

The Action History control shows all actions on the system. Actions are either IBM MQ Message Replay actions or Server Cycler actions.