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Using Panther Management Reports

The Management Reports document high-level metrics concerning the availability of important areas within Cerner Millennium® system. This documentation is offered with both Summary and Event Analysis reports to make identifying trending data easier. The data presented in these reports is based on event data obtained from the Panther sensors, stored in the Panther database.

Critical Performance Summary

This summary report provides a high-level view of the system over a period of time. The report provides data related to Connection Count Limits, Underserviced Servers, Server Restarts, Thrashing Servers, and Concurrent Ops Jobs.

Ops Job Concurrency Event Analysis

Ops Job Concurrency events represent situations where ops jobs running concurrently for the same template ID or within the same domain exceed the defined threshold. This report provides daily and historic event information that will help identify when these template IDs or domains were exceeding their concurrency thresholds.

Server Restart Event Analysis

Server Restart events are related to servers that restarted following an abnormal termination. This report provides daily and historic event information that will help identify these issues and trends. Building on the Server Restart sensor, found under the Millennium sensors, which generates short term reports of no more than one week, this report will capture the restart activity on going.

Chart Server Event Analysis

The Chart system is Millennium's way of producing patient information in printed form. The Chart Event Analysis Report provides trend graphs of backlogs and stalls experienced by Millennium Chart Servers. This information may prove invaluable in diagnosing the causes of issues and preventing slowdowns in the system in the future.

Interfaces Event Analysis

Millennium interacts with foreign systems using interfaces. Any time that these interfaces fail to perform properly can result in long wait times for Millennium users. By providing trend graphs of backlogs and stalls experienced by Millennium Interfaces, the Interface Event Analysis Report provides valuable data which can be used to prevent future interface backlogs and stalls.

Millennium Session Analysis (RTMS)

Millennium Session Analysis (RTMS) The Millennium Session Analysis report documents machines connecting to Millennium. This report provides daily and historic event information that will help identify usage and performance of Citrix and WAS servers.

Queuing Performance Spreadsheet (QPS)

The Queuing Performance Spreadsheet (QPS) Report gives an analysis of the amount of queuing that is happening within the Cerner Millennium® system. The QPS spreadsheets will provide granular information that will help identify issues and trends that may affect the performance of the Millennium system and the impact of the system on end users.

RRD Failure Summary Report

The RRD Failure Summary Report documents events related to RRD failures as detected by Panther. This report provides daily and historic event information that will help identify issues and trends related to RRD.

Cycle Usage Report

The Cycle Usage Report documents the usage of the Panther system to cycle Millennium servers.

Executive Summary

This report is a summary of all Panther usage over a period of time.

Sensor Notifications Report

The Sensor Notifications Report documents when Panther notified the IT staff of information that can be actionable. This report provides daily and historic notification volumes to illustrate the work effort needed to maintain the Millennium system. This report can help identify the IT staff’s dependence on being notified at the right time for the right situation in order to mitigate risk to patient care.

System Availability Summary

This System Availability Summary report documents high-level metrics concerning the availability of important areas within the Cerner Millennium system. This report provides daily and historic event information that will help identify availability issues and trends within the system.